Based in CENTRAL LONDON

ABOUT US….

The company is the global leader in creating customer connections that build brand and business equity. A new breed of Agency for a consumer empowered world, our unique approach harnesses the power of rich data, world-leading technologies, engaging creativity and transformative ideas to ignite connections between brands and customers, delivering dramatic results.

We employ 8000+ Associates in 60 offices worldwide.

The company is an Alliance Data company.

PURPOSE OF THE ROLE….

This is an exciting opportunity for a proven Senior Account Manager / Strategic Account Manager to work with one of the company’s largest international clients in an omnichannel capacity, with a special focus on delivering email marketing excellence.

Working closely with Product Marketing Managers, functional experts and other agency partners, you will help bring to life effective, incentive-based programs to increase the client’s customer base, generate revenue, and establish best-in-class practices that can be applied across the business.

KEY AREAS OF RESPONSIBILITY….

• Serving as the focal point of a large client marketing program with overall responsibility for program management, delivery excellence, and account growth
• Optimising existing campaigns and localising, testing, and rolling out new campaigns to multiple international markets
• Refining program KPIs based on user insights and industry best practices
• Testing and implementing new incentives to drive revenue and sustainability metrics
• Ensuring a seamless customer journey across multiple channels
• Liaising with the company’s creative, strategy, analytics, and development teams to ensure the delivery of best-in-class marketing solutions
• Keeping multiple stakeholders informed, streamlining ways of working, and driving efficiencies to benefit both your team and the client
• Ensuring client satisfaction and agency profitability
• Working closely with Sr AD to set strategic vision of the account and to identify new business opportunities

SOFT SKILLS….

• High attention to detail but also the ability to see the big picture
• Natural problem solver
• Highly effective communicator
• Natural project manager
• Ability to prioritise and remain focused, even under pressure

EXPERIENCE….

• Proven experience working with creative, development, strategy, and analytics teams and overseeing high value email campaigns from inception to completion and refinement (including production oversight)
• Ability to act as an extension of the client’s in-house marketing team and proactively identify strategic opportunities for program growth and optimisation (previous experience working in an embedded client environment highly advantageous)
• Excellent communication, presentation, negotiation, relationship-building, and organisational skills
• Flexibility, drive and entrepreneurship to overcome technical and resource challenges and lead multiple projects simultaneously (with little supervision)
• Consistent high standard delivery to tight deadlines and evolving requirements
• Possessing the confidence and gravitas needed to pitch and present convincingly to clients and prospective clients
• Broad market and industry knowledge, in particular direct response email marketing
• Outstanding commercial acumen and experience owning (and growing) a sizeable campaign budget ($1M+ per annum)

QUALIFICATIONS….

Educated to Degree level or similar

*They offer an excellent work environment, great benefits and pay!

COMPENSATION
Base Salary -£40,000 to £50,000
Full-timeBenefits -Full
Relocation Assistance Available -No
Commission Compensation -No
Bonus Eligible -No

CANDIDATE DETAILS
5+ to 7 years experience
Seniority Level -Mid-Senior
Management Experience Required -No
Minimum Education -Bachelor’s Degree
Willingness to Travel -Occasionally

Job Type: Full-time

Salary: £40,000.00 to £50,000.00 /year

Application Questions

• How many years of act as an extension of the client’s in-house marketing team experience do you have?
• How many years of Broad email market and industry knowledge experience do you have?
• How many years of email campaigns for clients based on analytical data experience do you have?
• How many years of Excellent communication, presentation, negotiation skills experience do you have?
• How many years of working in an embedded client environment experience do you have?
• Are you in London, Greater London?
• Do you have the following licence or certification: legal to work in the UK?
• What is the highest level of education you have completed?
• Do you speak Proficient English (Must)?