Manager of Property Management
Location: Richmond, UK
Salary: GBP 28,000.00 – GBP 30,000.00 Per Annum
Job Level: Mid
Industry: Property & Real Estate
Function: Management & Operations
Description:
Manager of Property Management , overlooking Tenancy Progression & Accounts – £30k. £45k OTE (depending on experience)+ commission and bonuses
Hours of work: Monday-Friday 8.45am-5.30pm
To be considered for the role the person must have the following:
- Comprehensive property management experience and a clear understanding of the moving in process Experience in managing a good sized team is essential.
- Must drive and have their own a car.
- Experience and a good working knowledge of all Microsoft packages including Excel, Word and Outlook.
- Ability to multi task lots of duties and demanding clients!
- Extensive background in customer care and administration
Requirements:
- · Complete a morning meeting every day to check on move-in progress
- · Check personal emails and TP emails and respond accordingly
- · Run through any problems / issues the department may have
- · Ensuring references are submitted as soon as the information is received and they are chased on a regular basis to send to the Landlord.
- · To be the main point of contact for Homelet referencing on questions and queries
- · Submitting all rental protection policies to Homelet for Landlords
- · Imputing Landlords, Tenants and Properties details into CFP (the database)
- · Drawing up Tenancy Agreements
- · Checking Tenancy Agreements for the Tenancy Progressors
- · Loading Tenancy Agreements to Docusign for signature, and ensuring they are signed prior to move-ins
- · Ensuring deposits are registered in a timely manner
- · Chasing payment information from Tenants to ensure Deposit information is served on the correct person .
- · Ensuring any works required are organised prior to commencement of the Tenancy
- · Attending weekly Managers meetings and providing items to the agenda
- · Carrying out monthly one to ones within the department
- · Maintaining office Petty cash
- · Ensuring the office Holiday / Sickness / Lateness record is up to date
- · Completing end of month figures
- · Carrying out new starter and on-going training within the department
- · To attend ARLA training courses when required
- · Dealing with complaints from Landlords and Tenants
- · Monitoring maintenance works
- · Monitoring renewals
- · Monitoring move outs and deposit returns
- · Monitoring early releases
- · Monitoring property visits are carried out in a timely manner
- · Monitoring gas safeties and electrical checks are completed as required
- · Monitoring keys in and out of the office
- · Monitoring renewal documents are returned signed
- · Monitoring invoices that come in before payment is made
- · Monitoring inventory check in’s are received and sent out to landlords and tenants
- · Monitoring the MyCare email box and forwarding on information where necessary
- · Monitoring contractors, that terms are up to date, insurance and CRB checks
completed
- · Checking properties are being remarketed and if not the reasons behind this so not
to lose properties
- · Checking Section 21 notices before they are sent and checking fees are applied to
landlord
- · Overseeing and dealing with issues for the total portfolio of Property Management
- · Dealing with clients/customers who come into the office
- · Giving advice to other departments when/if necessary
- · Dealing with any change of legislation to ensure we are up to date
- · Monitoring any disputes that have gone to TDS
- · Quarterly audits on CFP
- · Yearly audits on TDS
- · Keeping an eye on procedures and making sure they are at their best/make
changes when/if necessary
They can promise…
A fun working environment
Ample holiday allowance Company Pension
Good work/life ratio Regular reviews
Stable employment
They are looking for someone to join them with a career in mind rather than just a stepping stone to their next job, so please get in touch if you believe you have someone in mind who fits the above criteria.
Location: Richmond, UK
Salary: GBP 28,000.00 – GBP 30,000.00 Per Annum
Job Level: Mid
Industry: Property & Real Estate
Function: Management & Operations