Wimbledon, London, UK
Permanent
GBP 23,000.00 to GBP 25,000.00
Entry
IT, Development & Engineering role within the Computer Software / SaaS industry
Job Description:

What will you be doing?

This is an amazing opportunity for a Junior Software Implementation Consultant to enter the world of Recruitment SaaS software. The company is looking for an implementation consultant who is either wanting to start their first job in implementation out of full time education, or maybe you’re wanting to improve your configuration skills on our exciting, complex product. You will work with some prestigious clients across various industries on our award winning e-recruitment platform.

The company’s implementation consultants hold a critical role in the company. They conduct business requirement gathering from our clients to establish their needs once the products have been sold; then provide a high quality of service by configuring and implementing our e-recruitment technology for customers, ensuring that the scope, quality and budget expectations of their customers are met.

It’s such an exciting place to be as you will get to support our clients with their strategic hiring, talent management and recruitment processes. Not only will your implementation skills improve, but also your general business and consulting skills will be developed as you will be spending so much time with your client in the initial stages of their interaction with the company.

You won’t be alone as you’ll consistently work with other team members across the implementation, and wider operations team to deliver e-recruitment systems implementations.

They run a structured on-boarding programme designed to deliver strong product and business knowledge. The programme lasts between 4 and 12 weeks depending on your level of experience, after which you will be ready to get involved with our customers.

An ability to work in teams is essential.

Delivering great projects to our customers means you will work closely with our customers’ requirements to ensure we understand their goals and requirements and can deliver to them.

This will mean working internally with sales, project management and quality control teams, and externally with customer teams from a variety of backgrounds, mainly within Recruitment, Human Resources and Information Technology up to Director level; often from around the world.

Their quality control teams are a key interface to make sure that all their work is tested and error free at the point of release to a client.

Be adept at dealing with our customers. While primarily office-based, you will be expected to spend a lot of time with customers, both remotely through virtual meetings and conference calls as well as face to face workshops and meetings.

They would expect travel up to a maximum of 25% of the time, within the UK and occasionally abroad, depending on the projects you work on.

Comfortable with taking the initiative and leading.

When working with customers you will be running requirements gathering and design meetings, and should be comfortable at times leading and playing an active role in those meetings, plus sometimes running training sessions for small and medium-sized groups.

Key Skills & Experience

Experience working with technology platforms, whether as work experience or as part of your degree.
It would be advantageous if you have worked with Recruitment or Human resources related technology, but it is not essential.
They will also consider applications from operational Recruitment or Human Resources experts who can demonstrate a strong IT capability and want to switch into a more technical recruitment role, or individuals joining us as their first job, straight from full-time education.
Ideally we require a significant Information Technology component to education, e.g. Computer Science degree, or at GCSE/A-level within a technology related subject, or if an individual is able to evidence ability to learn IT configuration then we may consider them for this role.
Worked with customers, whether they are internal or external, to deliver against the business requirements of a project Some software product configuration skills, with high quality of work and attention to detail
Ideally understand the business processes for recruitment, and why these are important to customers
Able to analyse business and stakeholder needs and convert them into functional requirements
Strong communicator, able to complete accurate and well-written specifications, have good listening skills, and be confident running meetings and communicating at multiple levels
Experience working on multiple projects often at the same time, with evidence of being able to work under pressure to meet deadlines
This role requires Security Clearance to work on our clients, so all potential candidates must have been resident in the UK for the last 5 years to be eligible.

Educational Qualifications:

Ideally we would like to see a degree level education, but will consider A-level leavers with strong software experience or qualifications.

Screening Questions:
How many years of working with technology platforms experience do you have?
How many years of Recruitment or Human Resources experience do you have?
How many years of demonstrate a strong IT capability experience do you have?
How many years of Computer Science degree, or at GCSE/A-level within a tech experience do you have?
Do you have the following licence or certification: 5 Years UK Resident min?
Are you in Wimbledon, Greater London?
Do you speak Proficient English (Must)?