Inside Customer Success Executive

Inside Customer Success Executive
Chester
Posted 6 years ago

JOB TITLE: Inside Customer Success Executive

LOCATION: Chester

SALARY: £ 22000 to £ 25000

JOB SECTOR: Information Industry

IDEAL START DATE: 25-11-2018

JOB STATUS: Active

JOB MODE: Full time

JOB DESCRIPTION

The Team…

Identity Verification Sales delivers the largest contribution of revenue to the group. As such, the success of the business unit and the individuals within it is vital to the success of the group. The Sales team works to secure and expand the lines of business sold into new and existing customers, developing and growing revenue to achieve our VOS2020.

The Role…

Reporting to the Inside Sales Manager, you will identify and target companies where there is an opportunity to deliver our solution, setting up meetings for the field based New Business Development Managers the role as well as generating new business opportunities to support the growth of sales revenue across the business.

What you will do…

You will:

• Generate and develop new business appointments and opportunities via outbound calling, emails and social media, in turn generating revenue and profit flow across the business
• Develop a clear understanding of different sector requirements and how our services deliver value to these markets
• Manage daily, weekly, monthly telesales campaigns
• Establish up sell and or cross sell opportunities
• Achieve agreed activity levels and sales targets
• Work closely with the New Business sales team on sector led telesales campaigns

To enable you to be successful, they are looking for…

Skills:
• Experience within a business-to-business telesales / outbound customer service operation
• Experience of working within a target / performance-led business

• Experience of technology-based products would be an advantage
• Previously worked within a team-orientated culture, familiar with developing sales / marketing propositions

Behaviours:
• Detail conscious and committed to keeping accurate and up-to-date records
• High levels of energy and drive
• Team player
• A good communicator, both orally and in writing, with the necessary confidence and business awareness to persuasively present a case

CANDIDATE REQUIREMENTS

– experience in new business phone sales
– genuine desire to grow a career in sales
– ability to develop relationships
– ability to understand and articulate complex product proposition

ADDITIONAL INFO

candidates will be interviewed via video initially and then invited for an on site interview in chester .

The role will have realistic 35k total earning potential and offers a flexi benefits package plus great career progression opportunity.

COMPANY DESCRIPTION

The company is a global specialist in identity data intelligence. They help organisations make decisions about the customers they serve and the people they employ. Through our fundamental belief that the digital economy relies on everyone having access to data they can trust, the company enables companies and governments to fight fraud and cybercrime, to improve customer experience and to keep children and vulnerable adults safe. Headquartered in Chester (UK) and with people in 17 countries, the company provides solutions to many of the world’s biggest organisations, from established brands like HSBC and Zurich Insurance to disruptive newcomers such as Plus500 and Stripe

Applicant Qualifications
  • How many years of business-to-business telesales / outbound customer service experience do you have?
  • How many years of target / performance-led business experience do you have?
  • How many years of technology-based products experience do you have?
  • How many years of team-orientated culture, familiar with developing sales experience do you have?
  • How many years of good communicator, both orally and in writing and confident experience do you have?
  • Do you speak Proficient English (Must)?
  • Are you in Chester, Cheshire?
  • What is the highest level of education you have completed?
  • Do you have the following licence or certification: legal to work in the UK?

Job Features

Job CategoryPermanent

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