JOB TITLE: Event Coordinator

LOCATION: Manchester

SALARY: £ 18000 to £ 20000

JOB SECTOR: Events Services

IDEAL START DATE: ASAP

JOB STATUS: Active

JOB MODE: Full time

JOB DESCRIPTION

You will work with a dedicated team ensuring training courses, conferences and briefings are delivered to the highest standard. This is a fantastic opportunity for an individual looking for the next step in their events career, offering opportunities to progress into a senior coordinator position.

You will take the lead on co-ordinating a high output of training courses, conferences and briefings both on site and at external venues, on topics including business development, leadership and management, health & social care, the built environment, education, public services and media.

You will have your own portfolio and will oversee all logistics – liaising with tutors, delegates, speakers, sponsors, corporate partners and suppliers delivering a high level of customer service.

The role is hands on and requires a flexible approach. You will be expected to work outside of office hours from time to time.

Duties & Responsibilities

The Event Coordinator’s role is to fulfil the following duties and responsibilities:

• Work as part of a team, contributing to the smooth operation and organisation of training courses, conferences and briefings which include both on site and external venues
• Coordinate a range of training courses, conferences and briefings providing all communication and administration. Being the main point of contact for delegates, tutors, speakers, sponsors and suppliers and actioning their requirements
• Book rooms and venues, order catering, arrange room set up and create event documents and training materials
• Collate feedback for reporting
• Work with external venues to meet the specifications of the event: including planning exhibition space in partnership with the sponsorship team
• Work within a cost focused environment, being conscious of costs relating to training courses and events
• Manage relationships with corporate clients; developing exhibition plans and ensuring all contractual agreements are fulfilled with regards to speaker and seminar slots
• Provide excellent on the day support and customer service: meet and greet delegates, tutors, speakers and sponsors
• Delegate to other team members on the day to ensure customer service is of an excellent quality
• Complete post-course administration
• Contribute to the day to day running of Adelphi House, raising any issues with the building manager

This role detail is a guide to the work you will initially be required to undertake. It may be changed from time to time to meet changing circumstances. It does not form part of your Contract of Employment.

CANDIDATE REQUIREMENTS

Qualifications

• Hold a first degree in a relevant discipline or demonstrate a successful track record in delivery of high profile commercial projects
• Recognised IT qualifications or equivalent work experience

Background and Experience

• Experience in an office environment
• Demonstrate a successful track record of delivering targets within agreed timeframes and budgets
• Computer systems, AV and software experience
• Ability and experience of excellent customer service/relations
• Experience providing event administration support in a commercial environment
• Demonstrable track record of Key Account Management

Knowledge

• Working knowledge of supporting commercially driven education and training programmes and conferences
• Knowledge and understanding of quality issues in course and event delivery
• Social media marketing skills to assist in the promotion of products and services

Skills and Competencies

• Be a confident communicator, and comfortable operating at all levels
• Proficiency in word processing, spreadsheets and databases (Microsoft Office)
• Effective oral and written communication skills
• Excellent interpersonal skills
• Organisational and time management skills – ability to work to strict deadlines
• Ability to work efficiently and accurately, with meticulous attention to detail
• A willingness and ability to work flexibly and also as part of a team
• Desire to contribute effectively to continue success/development of SPD and its quality and CRM systems

ADDITIONAL INFO

The company was formed as a wholly owned subsidiary of the University of Salford in 2012 and provides non-accredited learning and commercial focus to the University of Salford. The group has 3 separate business units within it.