Based in Teddington

ABOUT US….

The company is the global leader in creating customer connections that build brand and business equity. A new breed of Agency for a consumer empowered world, our unique approach harnesses the power of rich data, world-leading technologies, engaging creativity and transformative ideas to ignite connections between brands and customers, delivering dramatic results.

PURPOSE OF THE ROLE….

Working closely with various internal teams and external clients to ensure successful deployment of campaigns on time and to the highest quality. You will play an integral role in building the client relationship through flawless campaign execution and internal relationships through ongoing communication with regards to campaign status updates.

KEY AREAS OF RESPONSIBILITY….

Managing client relationships from a campaign standpoint, ensuring requirements are understood and expectations clearly managed

Supporting the Production Team and ensuring they have what they need to be able to deliver all requirements as per the agreed timelines. Elements include A/B testing, dynamic content, complex segmentation and creating workflows for sequences / automation

Client value add including advising clients of any best practice, creating test plans, encouraging relevant usage of other available features and products and reviewing campaign performance to identify any opportunities

In case of Production Team outage, have the ability to build and execute a campaign, including asset upload, campaign set-up, testing, deployment, reporting and building automated solutions

Collaborate with various stakeholders to scope campaign and project requirements and share any necessary product knowledge and technical expertise

Create and update process documentation, knowledge base articles, case studies and best practice guidelines as necessary as well as providing the necessary training to internal teams or clients

Provide daily/ weekly account updates to client services and / or client and join meetings as needed

QUALIFICATIONS…. EXPERIENCE…. SOFT SKILLS….

Educated to degree level or similar in Business, Marketing or Technology

Previous experience in email marketing technology is essential

Adobe Campaign and / or Eloqua is essential. Other marketing automation tools a plus

Strong verbal & written communication skills

Excellent team player

Strong problem solver

Highly organized and process oriented

Basic HTML / FreeMarker coding skills

Data analytics

Fluent in English.

Other European languages (French & Spanish) a BIG plus

They offer an excellent work environment, great benefits and pay!
Please apply if you are interested.SKILLS AND CERTIFICATIONS[note: bold skills and certification are required]
Adobe Campaign
Eloqua
Security Clearance Required: NoVisa Candidate Considered: NoCOMPENSATION
Base Salary – £35,000 to £50,000 
Full-time Benefits – Full 
Relocation Assistance Available – No 
Commission Compensation – No 
Bonus Eligible – No 
Overtime Eligible – No 
Interview Travel Reimbursed – No 
CANDIDATE DETAILS
5+ to 7 years experience
Seniority Level – Mid-Senior
Management Experience Required – No
Minimum Education – Bachelor’s Degree
Willingness to Travel – Occasionally

Applicant Qualifications –

• How many years of Email marketing technology experience do you have?
• How many years of Adobe Campaign and / or Eloqua experience do you have?
• How many years of Basic HTML / FreeMarker coding skills experience do you have?
• How many years of Data analytics experience do you have?
• How many years of Digital campaigning experience do you have?
• How many years of SEO & SEM experience do you have?
• Do you speak Proficient English (Must)?
• Do you speak French (Bonus)?
• Do you speak Spanish (Bonus)?
• What is the highest level of education you have completed?
• Are you in Teddington, Greater London?
• Do you have the following licence or certification: legal to work in the UK?