Technical Operations Manager

Technical Operations Manager
Preston
Posted 3 years ago

Technical Operations Manager

Location: Preston, UK

Salary: £35,000.00 – £40,000.00 Per Annum

Job Level: Mid-Senior Level

Start Date: Immediately

Education Level: Bachelor’s Degree

Industry: Construction & Engineering

Function: Management & Operations

Description:

This role incorporates the role of the Lab Manager.

The objective of the Technical Operations Manager is to support the Business Manager in delivery of the mid- term strategy through management of the day to day operational activities of a test, laboratory and site environment. Manage the provision of technical expertise and conformity with QA standards, whilst delivering an efficient and first-class quality service to customers

As a Technical Operations Manager your main duties will be:

– Managing the testing laboratories with responsibility for health and safety, technical quality and delivering growth
– Managing a growing team, providing strong communication skills to promote a positive culture and working environment (Day to day line management)
– Ensuring continued conformity with the requirements contained in ISO 9001 (BSI) and ISO 17025 (UKAS) through the procedures defined within the quality manual
– Planning, organising and executing internal audits in line with the Quality Management System and in accordance with the yearly schedule, including the follow up and close out of nonconformance actions
– Contributing to the company best practice and continuous improvement culture, devising new processes and optimizing existing processes to drive quality and business improvements
– Working closely with other business sites, departments and colleagues ensuring a consistent approach to business processes across the organisation
– Managing test programmes, including technical reviews ensuring customers are kept informed of instrument or project performance
– Maintaining high levels of customer satisfaction, including the investigation and resolution of customer complaints
– Scheduling workflow and resources to deliver on customer expectations, ensuring an efficient and effective service
– Managing the generation of quotations, proposals, reports, certificates and invoicing
– Authorising certificates and producing technical reports
– Reporting on monthly performance measured against budgetary targets
– Providing technical expertise during on and off-site visits meetings, events and exhibitions as and when required
– Conducting regular checks of hire and sales stock, including the smooth running of the despatch and returns process
– Purchasing of on-site materials and consumables in line with budgetary controls

The successful candidate:

– Degree in mechanical engineering, related subject or relevant experience
– Practical knowledge of an instrumentation, test and calibration environment
– Quality systems experience to ISO 9001 and ISO 17025 ideally in the technical management of a department related to a sector within the construction industry
– Experience in working to quality standards, ideally in the measurement of pressure, temperature and volume flow
– Approved UKAS signatory
– Knowledge of uncertainty budgets
– People management experience
– Knowledge of internal auditing procedures and techniques
– IT literate
– Practical understanding of Health and Safety procedures
– Results focussed, demonstrated through a track record of performance improvement
– Flexible and pragmatic approach
– Exceptional communication skills
– Embrace responsibility and accountability
– Excellent organisational and problem-solving skills
– High personal standards with a ‘can do’ way of working

Location: Preston, UK

Salary: £35,000.00 – £40,000.00 Per Annum

Job Level: Mid-Senior Level

Start Date: Immediately

Education Level: Bachelor’s Degree

Industry: Construction & Engineering

Function: Management & Operations

Application Questions –
You have requested that Indeed ask candidates the following questions:

  • How many years of Technical Operations Management experience do you have?
  • How many years of knowledge of instrumentation, test & calibration environment experience do you have?
  • How many years of ISO 9001 and ISO 17025 experience do you have?
  • How many years of measurement of pressure, temperature and volume flow experience do you have?
  • How many years of Approved UKAS signatory experience do you have?
  • Have you completed the following level of education: Bachelor’s?
  • Do you have the following licence or certification: legal to work in the UK?
  • Are you in Preston, Lancashire?
  • Do you speak Fluent English?

Job Features

Job CategoryPermanent

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